Job description
๐ผ Permanent contract
๐ฐโฌ34Kโโฌ41K base salary, depending on experience and profile + collective bonus
๐Barcelona
๐ On-site or hybrid (2 days of remote work per week)
๐ Lucca is global! For this role, the required level of Spanish is native or C2, English is C1/C2 (listening, reading and speaking).
Discover what we do at Lucca
Lucca is a European HR software company that is expanding in Spain, and we want you to grow with us.
Our mission is simple: we design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business.
With 800+ experts based in Spain, France, Germany and Switzerland, and 8,700 clients across ๐๐๐+ ๐๐จ๐ฎ๐ง๐ญ๐ซ๐ข๐๐ฌ, weโre building on a strong foundation while accelerating our international footprint, driving forward with an average annual growth of 40%.
Your role
You will join an incredible team of 8 working in the Spanish market alongside a Customer Success team of 3. From day one, theyโll support you with onboarding, share their expertise, and help you develop and grow in your role.
And, what will you do exactly?
Customer onboarding (project management and implementation):
- Satisfy a wide variety of customers in often complex and high-stakes roll-outs (SME as well as Large Accounts).
- Gain the trust of local companies in Spain as well as key accounts and their subsidiaries abroad.
- Ensure that the roll-out is completed on time and on budget as stipulated in the contract.
- Train the administrators to use our software in total autonomy.
- Ensure the Go-live and the follow-up during the first weeks of use.
- Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances.
Follow-up of Key Accounts and Day-to-Day Ticketing Support
(support, account management):
- Keep a close eye on the satisfaction of your most important customers.
- Support these customers and carry out post-implementation check-ups via tickets
- Identify and generate new cross sell or upsell opportunities to grow Lucca's reach to your Spanish customers (lead generation).
Contribution to the localization and continuous improvement of the CS activity in Lucca:
- Adapt our offer and strengthen the market-fit of our solutions for the Spanish market.
- Work in a team with different Lucca Business Units (Sales, Marketing, Product, etc.) in our agile mode of operation.
- Follow and participate in some projects from the pre-sales phase, supporting the sales team.
Profile required
Sounds a bit like you, doesn't it?
Youโre the right fit if you:
โ You have prior experience in a project management role (at least 2-3 years).
โ A willingness to be a key player in this adventure, contributing to the Spanish market's growth.
โ Looking for a dynamic work environment with varied missions requiring versatility and organization.
โ Comfortable and eager to work with both local businesses and key accounts (C-Level).
โ Native Spanish speaker and proficient in English.
โ Clear and structured oral and written communication.
โ Taste for human contact and pedagogy.
โ An aptitude for solving practical and sometimes technical problems.
โ A sense of service and a taste for things well done.
โ If you have experience in the HR industry, it's a plus.
And now, our recruitment process (in Spanish and in English):
๐๐ญ๐๐ฉ ๐: Screening interview with HR (30')
๐๐ญ๐๐ฉ ๐: Interview with the Customer Success Manager and the Country Manager (60')
๐๐ญ๐๐ฉ ๐: Technical interview (60')
๐๐ญ๐๐ฉ ๐: Final Talk (45'): meet more of the team and see what Luccaโs all about
What makes the difference at Lucca
๐ฐ Collective bonus system.
๐ฉบ Health insurance โ complementary coverage fully financed by the company.
๐ง Free access to the Mentiness appโ because mental well-being matters as much as performance.
๐ฝ๏ธ Meal vouchers โ โฌ9.25 per working day, with only 40% employee contribution.
๐ Public transportation โ 75% of your subscription covered.
๐๏ธ Wellhub subscription โ discounted access to sports, fitness and activities you actually enjoy.
๐ช Office snacks & drinks โ unlimited (or almost) cookies, snacks and beverages to keep you going.
๐พ Our office is pet-friendly! Feel free to bring your furry friends to work.
๐ Remote-friendly work policy โ remote work possible after onboarding, either occasional or hybrid (2 days per week).
Company description
Lucca is a European HR software company that is growing rapidly across Europe.
Our mission is simple: we build intuitive solutions that automate HR and administrative processes, helping thousands of companies save time and focus on what truly matters : their people and their business.
We are more than 800 experts based in Germany, France, Spain, and Switzerland, serving 8,700 clients in over 140 countries. With an average annual growth of 40%, we are expanding our international footprint while building on a solid foundation.
At Lucca, we value transparency, autonomy, high standards, and a professional work culture that allows everyone to contribute their best.
We also invest in team development and community: regular company seminars, team-building activities, onboarding programs, and events that strengthen collaboration and engagement.
Join us and take part in shaping the future of HR software in Spain and beyond.
๐ฆ๐๐ถ๐น๐น ๐ต๐ฒ๐ฟ๐ฒ?
Check out our latest news on our LinkedIn page.
๐๐ถ๐ณ ๐ซ๐ฐ๐ฃ ๐ฐ๐ฑ๐ฆ๐ฏ๐ช๐ฏ๐จ๐ด ๐ข๐ณ๐ฆ ๐ฐ๐ฑ๐ฆ๐ฏ ๐ต๐ฐ ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด ๐ณ๐ฆ๐ค๐ฐ๐จ๐ฏ๐ช๐ป๐ฆ๐ฅ ๐ข๐ด ๐ธ๐ฐ๐ณ๐ฌ๐ฆ๐ณ๐ด ๐ธ๐ช๐ต๐ฉ ๐ฅ๐ช๐ด๐ข๐ฃ๐ช๐ญ๐ช๐ต๐ช๐ฆ๐ด.
On 7/16/2026