Junior HRIS Consultant & Project Manager - Swiss Market

Job description

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝘄𝗲𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗱𝗮𝗿𝗶𝗻𝗴 𝘁𝗼 𝗮𝘀𝗸

🎓 Bachelor's or Master's degree
📍 Canton of Basel
🌍 For this job, the level required in German is Native/C2, English is C2 and French is a plus


𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿 𝘄𝗵𝗮𝘁 𝘄𝗲 𝗱𝗼 𝗮𝘁 𝗟𝘂𝗰𝗰𝗮:

Lucca is a European HR software company that is expanding rapidly in Switzerland, and we want you to grow with us.

Our mission is simple: we design intuitive solutions that automate HR and administrative processes, giving thousands of companies across Europe more time and energy for what really matters : their people and their business.

With 800+ experts based in Switzerland, France, Germany and Spain, and 8,700 clients across 140+ countries, we’re building on a strong foundation while accelerating our international footprint — driving forward with an average annual growth of 40%.

In Switzerland, we’re strengthening our presence in both French and German-speaking regions while fostering long-term partnerships. Join a growing team where you can make an impact, with the stability and support of strong cross-border collaboration.


𝗪𝗵𝗮𝘁 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺?

In order to continue our expansion in this market, we are looking for an HR Consultant & Project Manager to join our Customer Success team, currently composed of 9 people.


𝗪𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗯𝗲 𝗱𝗼𝗶𝗻𝗴?

- Onboarding and implementing new customers in Switzerland.
- Satisfy customers by following up on their needs over time and responding to new functional requirements, which will lead to future opportunities.
- "Localize" by contributing to the continuous improvement of Lucca's consulting activity in Switzerland.


𝗗𝗲𝘁𝗮𝗶𝗹𝘀 𝗼𝗳 𝘁𝗵𝗲 𝘁𝗮𝘀𝗸𝘀:

Your missions will evolve as you acquire seniority, but here are the main tasks you will do on a daily basis:

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗼𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 (𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻)
- Satisfy a wide variety of customers in often complex and high-stakes deployments (SME as well as Large Accounts).
- Gain the trust of local companies in Switzerland as well as key accounts and their subsidiaries abroad.
- Ensure that the deployment is completed on time and on budget as stipulated in the contract.
- Gather the customer's initial needs and suggest an appropriate response.
- Adapt our software to the customer’s local context in Switzerland.
- Train the administrators to use our software in total autonomy.
- Ensure the Go-live and the follow-up during the first weeks of use.
- Demonstrate flexibility and agility throughout the implementation in the event of unforeseen circumstances (unavailability of the client, request for a delay in the launch etc.)


𝗙𝗼𝗹𝗹𝗼𝘄-𝘂𝗽 𝗼𝗳 𝗞𝗲𝘆 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 (𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗰𝗰𝗼𝘂𝗻𝘁 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁) 
- Keep a close eye on the satisfaction of your most important customers.
- Support these customers in case of level 2 issues.
- Carry out post-implementation check-ups.
- Identify and generate new cross sell or upsell opportunities to grow Lucca's reach to your Swiss customers (lead generation)
- Be proactive in presenting new products that may address a customer's past issues.


𝗖𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗹𝗼𝗰𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗖𝗦 𝗮𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗶𝗻 𝗟𝘂𝗰𝗰𝗮, 𝗦𝘄𝗶𝘁𝘇𝗲𝗿𝗹𝗮𝗻𝗱
- Participate in numerous cross-functional side projects.
- Adapt our offer and strengthen the market-fit of our solutions for the Swiss market.
- Work in a team with different Lucca Business Units (Sales, Marketing, Product, etc.) 
- Contribute to the continuous improvement of the business in Switzerland by going beyond your main tasks.
- Follow and participate in some projects from the pre-sales phase, supporting the sales team.
- Demonstrate autonomy and initiative in our agile mode of operation.

Profile required

𝗬𝗼𝘂’𝗿𝗲 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗳𝗶𝘁 𝗶𝗳 𝘆𝗼𝘂:

❏ You have already completed an internship during your time at university.
❏ A willingness to be a key player in this adventure, contributing to the Swiss market's growth.
❏ Looking for a dynamic work environment with varied missions requiring versatility and organization.
❏ Comfortable and eager to work with both local businesses and key accounts (C-Level).
❏ Proficiency in German and English.
❏ French is a plus.
❏ Clear and structured oral and written communication.
❏ Taste for human contact and pedagogy.
❏ An aptitude for solving practical and sometimes technical problems.
❏ A sense of service and a taste for things well done.
❏ Proficiency in Salesforce is an asset.
❏ Familiarity with web technologies and their implementation is a plus; if not, we will provide training.


𝗔𝗻𝗱 𝗻𝗼𝘄, 𝗼𝘂𝗿 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀:

Step 1: Screening interview with HR (30')
Step 2: Manager Interview (60')
Stage 3: Case study followed by an interview (60')
Step 4: Final Talk (45')

Company description

Lucca is a European HR software company that is growing rapidly across Europe.

Our mission is simple: we build intuitive solutions that automate HR and administrative processes, helping thousands of companies save time and focus on what truly matters : their people and their business.

We are more than 800 experts based in Germany, France, Spain, and Switzerland, serving 8,700 clients in over 140 countries. With an average annual growth of 40%, we are expanding our international footprint while building on a solid foundation.

At Lucca, we value transparency, autonomy, high standards, and a professional work culture that allows everyone to contribute their best.

We also invest in team development and community: regular company seminars, team-building activities, onboarding programs, and events that strengthen collaboration and engagement.

Join us and take part in shaping the future of HR software in Germany and beyond.


𝗦𝘁𝗶𝗹𝗹 𝗵𝗲𝗿𝗲?
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𝘖𝘶𝘳 𝘫𝘰𝘣 𝘰𝘱𝘦𝘯𝘪𝘯𝘨𝘴 𝘢𝘳𝘦 𝘰𝘱𝘦𝘯 𝘵𝘰 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘳𝘦𝘤𝘰𝘨𝘯𝘪𝘻𝘦𝘥 𝘢𝘴 𝘸𝘰𝘳𝘬𝘦𝘳𝘴 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴.

Job offer published on 1/13/2026